Privacy Policy

Last updated: 5.11.2024

At Aavalynx ("we," "us," or "our"), we are committed to safeguarding your privacy. This privacy policy (“Privacy Policy”) outlines how we collect, use, disclose, and protect your personal information when you visit our website or contact us via email.

1. Information we collect

a. Information collected automatically

When you visit our website, we automatically collect certain information about your device and usage patterns. This may include:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages viewed
Date and time of access

We use Google Analytics and PostHog to gather this information to understand how visitors interact with our website.

b. Information you provide

When you contact us via email or through our website forms, we may collect:

Name
Email address
Phone number
Any additional information you choose to provide

We store all correspondence in our Customer Relationship Management (CRM) system to manage and enhance our communication with you.

2. How we use your information

We may use the information collected for the following purposes:

To improve our website: Analyse user behaviour to enhance website functionality and user experience.
To communicate: Respond to inquiries, provide support, and share updates or promotional materials.
To manage customer relations: Maintain records in our CRM to personalise and improve our interactions with you.

3. Disclosure of your information

We do not sell or rent your personal information. We may disclose your information:

To service providers: Trusted third parties who assist us in operating our website and conducting our business.
As required by law: When necessary to comply with legal obligations or protect our rights.

4. Cookies and tracking technologies

Our website uses cookies and similar technologies to enhance user experience. When given consent, Google Analytics and PostHog set cookies to collect anonymous traffic data. You can manage your cookie preferences through your browser settings.

5. Data security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your choices

Opt-out of communications: You may unsubscribe from our marketing emails by following the instructions in those emails or contacting us directly.
Disable cookies: Decline to cookie consent or adjust your browser settings to refuse cookies if this is the option you prefer.

7. Third-party links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these sites.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact Kerry Hawke at kerryhawke@aavalynx.ai.